Vinh Hy – Ninh Chu 2 days 2 nights tour

• May change seasonally
• Ensure food safety and hygiene
• Ensure premium menu
• Ensure delicious and attractive menu

• Children from 11 years old and up buy 100% of the tour price
• Children from 8 to 10 years old buy 75% of the tour price, sleep in the same room with parents
• Children from 4 to 7 years old buy 50% of the tour price, sleep in the same room with parents
• Children under 4 years old are free, if a family has 3 children or more, the 3rd child must buy 1/2 ticket price, sleep in the same room with parents
• Children are free, parents must pay for their own ticket if the child is taller than the prescribed height of the amusement parks, restaurants, hotels, etc.

Time of use

• Valid only for the specified date and time

Customer pick-up/drop-off information

• Hotel pick-up and drop-off service
• Be at the pick up location 5 minutes before your selected pick up time
• Please enter your hotel name and address at the checkout page

How to exchange a voucher

• If your booking is confirmed, the tour operator will contact you by phone as soon as you book and one day before the tour starts.
• If the tour operator does not contact you during that time, please contact the tour operator via the phone number on your voucher.
• If you choose hotel pick-up service, please enter your hotel name and room number and other important information in the “Special Requests” box before payment.
• When the vehicle arrives to pick you up, please present the valid confirmation email from Let’s Fly Travel on your phone to the staff.

Rescheduling Policy

• Only schedule changes are supported 7 days before the official departure date. Please contact the hotline 1900.63.63.32 for assistance from Let’s Fly Travel.

Refund Policy

• Request a refund no later than 10 days before your selected date to receive a 100% refund.
• Your booking will not be refunded if you request a refund less than 10 days before the selected departure date.
• The final refund amount will not include service fees, wallet discount vouchers, or unique code bank transfer fees.
• To cancel your reservation and request a refund, please contact Let’s Fly Travel’s hotline at 1900.63.63.32 for assistance with the refund.

General Information

• Children must be accompanied by an adult.
• In case of bad weather, the tour may be canceled, and customers will be notified at least 1 day before the tour departure date.
• Guests will be able to choose to change the tour departure date.
• Regardless of the type of tour, you must follow the schedule and instructions of the tour leader
• The schedule may change due to external factors, including but not limited to weather conditions, road traffic conditions, and unforeseen circumstances.
• If you do not arrive within 10 minutes after the guide arrives, you will not be able to join the tour and your reservation will be canceled.
• Transportation and meals are subject to change. The tour operator will replace these services with similar services based on availability, type, and standards specified in the route.
• Meals and menus are subject to availability. The tour operator will do their best to prepare fresh dishes that can meet everyone’s needs.
• However, the tour operator cannot guarantee that the meals in the program meet your special diet.

Prohibitions and Restrictions

• Pets are prohibited
• No food is allowed according to the hotel’s regulations

What should I bring?

• Clothes to change
• Sunscreen
• Cap or Hat
• Sunglasses
• Valid ID